Project Background and Objectives
• Since 2000 , the City of Arlington has conducted an annual survey amon residents to measure and track satisfaction with city services .
• This survey , which covers all major city services , is designed to provide overview of residents ’ satisfaction with the City and a reliable comparis perceptions across services .
• This survey was conducted in early 2021 to measure satisfaction with experiences in 2020 .
• Information gathered from this survey will be used : – In planning and budgeting for 2022 . – To measure changes in residents ’ perceptions from previous years . – To enable the City to continue tracking residents ’ perceptions in th
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