I get the answers I need when I visit a City facility  | 
 33 %  | 
 38 %  | 
 71 %  | 
 70 %  | 
 When I ask a City employee for something, they either provide the answer or find someone who can  | 
 29 %  | 
 36 %  | 
 65 %  | 
 67 %  | 
 I get answers I need when I call a City facility  | 
 25 %  | 
 38 %  | 
 63 %  | 
 62 %  | 
 When I ask the same question from different City employees, I get the same answer  | 
 14 %  | 
 34 %  | 
 48 %  | 
 47 %  |