Fire Department Services
Contacted the Fire Department for Services in Past 12 Months |
February 2016 |
February 2017 |
12 % |
15 % |
|
Excellent |
Good |
|
Previous Scor( Feb. 2016) |
Quality of Service |
77 % |
17 % |
94 % |
97 % |
Timeliness of Service |
74 % |
19 % |
93 % |
92 % |
Community Education Services |
31 % |
48 % |
79 % |
85 % |
0 % 20 % 40 % 60 % 80 % 100 %
Copyright © 2017 Decision Analyst
Questions: Q11x. If you have had contact with the Fire Department over the past 12 months, what was the nature of th Q11a. Now, thinking about fire services that the City provides, please rate each of the following.( 4‐point sc Q11. And thinking about any services and facilities that the City provides, please rate each of the following have used or visited in the past 12 months.( 4‐point scale, Excellent to Poor)
Base: Respondents who have used Fire Services in the past 12 months, excluding“ don’ t know”( base varies)