City Services Satisfaction Survey 2011 City Services Satisfaction Survey | Page 42

Community Services Used in Past 12 Months Dec. 2010 Code complaint (to report/respond to a complaint) 4 Vital statistics (birth certificate, death certificate) 4 Have Used: 15% (Net) 6 Animal shelter Housing assistance 1 Other 2 Have not used 85 0 20 40 60 80 100 Percent Question: Q13a. “If you have utilized community services over the past 12 months, what was the nature of the service?” Base: Total respondents. (n=309) Note: This question asked beginning in 2010. Decision Analyst, Inc. 42