City Services Satisfaction Survey 2002 City Services Satisfaction Survey | Page 11

Overall Ratings Of Arlington City Services – Trend (Cont.)
(Top Two Box—Excellent/Good)
Dec. 2000
Dec. 2001
81
Rec. Prog.
81
80
Recycling
81
NA
Bldg. Insp.*
75
77
Animal Serv.
74
69
Code Enf.
74
69
Afford. Hsng.
72
69
Zoning Pol. Enf.
64
47
Street Maint.
47
NA
"Park & Ride"…*
38
0
20
40
60
80
10 0
Percent
Question: “And please rate each of the following services that the City provides, using a scale of excellent, good,
fair, and poor.”
Base:
Total respondents, excluding “don’t knows.” (Base Varies; Average Base Size: 2000 n=451; 2001 n=433)
* Ratings for Building Inspection and “Park & Ride” Locations… begin in 2001.
Decision Analyst, Inc.
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