Questions : Q13a . If you have utilized Code Compliance over the past 12 months , what was the nature of the service ? | Q13b . Considering the services that Code Compliance provides , please rate each of the following . ( 4-point scale , Excellent to Poor ) Base : Total respondents ( 2022 : n = 3,295 ; 2023 : n = 2,941 ); Respondents who have used Code Compliance in the past 12 months , excluding " Don ' t know " ( numbers vary by attribute ) Statistical Note : An arrow indicates a significant increase ( ↑ ) or decrease ( ↓ ) at or above the 95 % confidence level when compared to the previous wave .

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