City Services Satisfaction Report 2023 City Services Satisfaction Report | Page 35

Parks & Recreation Facilities

2022 2023
Good Excellent
Personally Used Parks and Recreation Facilities in Past 12 Months
2022
2023
63 %
62 %
81 % 80 % 78 % 78 %
83 % 82 %
50 % 50 % 46 % 47 %
50 % 49 %
31 % 30 % 33 % 31 %
33 % 33 %
Quality of Programs / Classes
Range of Activities
Quality / Appearance
of Facilities and Centers
84 % 85 % 81 % 78 %
50 % 52 % 48 % 46 %
34 % 33 % Overall Quality of Parks
33 % 32 % Quality of Customer Service
Questions : Q11e . If you have used a city park or facility over the past 12 months , what was the nature of the service ? | Q12a . Now , thinking about the Arlington Parks and Recreation facilities , please rate each of the following . ( 4-point scale , Excellent to Poor ) Base : Total respondents ( 2022 : n = 3,295 ; 2023 : n = 2,941 ); Respondents who have used City Parks or Facilities in the past 12 months , excluding " Don ' t know " ( numbers vary by attribute ) Statistical Note : An arrow indicates a significant increase ( ↑ ) or decrease ( ↓ ) at or above the 95 % confidence level when compared to the previous wave .
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