City Services Satisfaction Report 2023 City Services Satisfaction Report | Page 17

Key Findings

Streets & Roads

Top-2-Box Rating : “ Good ” or “ Excellent ” ( Among Total Respondents *)
2022 2023
● Consistent with previous years , most aspects of streets and roads in Arlington are given less-thanpositive ratings .
● Most aspects of streets and roads received lower ratings than they did last year , significantly so for Quality of Street Sweeping or Cleaning and Managing Traffic During Peak Traffic Hours .
Maintenance of Street Medians and Right-Of-Ways
54 %
53 %
Street Lighting
53 %
51 %
Maintenance of All Major City-Maintained Streets
50 %
50 %
Landscaping Along Streets
51 %
49 %
Condition of Your Neighborhood Streets
50 %
48 %
Traffic Signal Timing
45 %
44 %
Quality of Street Sweeping or Cleaning
48 %
41 %
Condition of Sidewalks
43 %
40 %
Overall Condition of Streets and Roads
40 %
39 %
Managing Traffic Flow in Entertainment District
39 %
39 %
Quality of Street Repair Services
38 %
36 %
Much room for improvement
Managing Traffic During Peak Traffic Hours ( Not Including Highways )
41 % 35 % ↓ Speed in Completing Road Work Repairs 29 % 27 %
* Excludes " Don ' t know ." Statistical Note : An arrow indicates a significant increase ( ↑ ) or decrease ( ↓ ) at or above the 95 % confidence level when compared to the previous wave .
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