City Library Services
↓ 94 % 95 % 92 % 89 % 99 %
% Who Rated “ Good ” or “ Excellent ” ( Excluding data in gray box )
94 % 95 % 93 % 89 % 95 %
Total White Black Latino Other * Library Facilities
Total White Black Latino Other * Quality of Library Services
87 % 89 % 85 % 81 % 86 %
Usage Among Total Respondents
39 % 41 % 32 %
39 % 36 %
Total White Black Latino Other * Availability of Materials
Total White Black Latino Other
Personally Used or Household Used Library Services in Past 12 Months
Questions : Q13 . Now , thinking about services that the City Library provides , please rate each of the following . ( 4-point scale , Excellent to Poor ) | Q12b . If you , or anyone in your household , have used a City Library over the past 12 months , what was the nature of the service ? Base : Respondents who have used City Library Services , excluding " Don ' t know ," in total and by ethnic groups ( numbers vary by attribute ); Total respondents ( Total : n = 3,925 ; White : n = 2,329 ; Black : n = 257 ; Latino : n = 325 ; Other : n = 194 ). * Small base size ; interpret with caution . Statistical Note : An arrow indicates a significant increase ( ↑ ) or decrease ( ↓ ) at or above the 95 % confidence level when compared to the previous wave , for which data is not shown ; indicated within ethnic group only / Total only ( not across groups ).
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