Other Arlington City Services and Facilities

( Continued )

		81 %	82 %
60 %	60 %	40 %	41 %	59 %	64 %
39 %	43 %			42 %	46 %
21 %	17 %	42 %	41 %	17 %	18 %
Graffiti Removal		Electronic Bill-Paying Service		Open Records Requests

63 %	56 %	53 %	45 %	80 % 44 %	77 % 41 %
42 % 20 %	38 % 18 %	38 % 15 %	32 % 12 %	36 %	36 %
Platting Services		Zoning Services		Dispatch Service ( 911 )

54 %	55 %
36 %	35 %

76 %	79 %
42 %	52 % ↑

2021 2022

Good Excellent

18 % 21 %

Building Permits

34 % 27 %

Vital Statistics Services

Question : Q11 . And thinking about any services and facilities that the City provides , please rate each of the following services and facilities you have personally used or visited in the past 12 months . If you have not personally used the City service or facility in the past 12 months , please select “ Have not used in the past 12 months ” for the service . ( 4-point scale , Excellent to Poor ) Base : Respondents who have used or visited service or facility in the past 12 months , excluding " Don ' t know " ( numbers vary by service / facility ) Statistical Note : An arrow indicates a significant increase ( ↑ ) or decrease ( ↓ ) at or above the 95 % confidence level when compared to the previous wave .

City Services Satisfaction Report 2022 City Services Satisfaction Report | Page 40

Other Arlington City Services and Facilities

( Continued )