Water Utilities Department Ratings
2021 2022
Good Excellent
Asked of All Respondents , Regardless of Whether Have Had Contact With Water Utilities Department
↓ 82 % 78 % |
76 % 73 % |
77 % |
↓ 71 % |
54 % 55 % |
44 % 45 % |
51 % |
48 % |
28 % 24 % ↓ Overall Quality of Products and Services
32 % 29 % Quality of Drinking Water
26 % 23 % Efficiency in Water Line Repair
70 % |
↓ 61 % |
↓ 83 % 79 % |
72 % 68 % |
47 % |
45 % |
51 % 52 % |
49 % |
52 % |
23 % 16 % ↓ Speed in Completing Water / Sewer Construction
32 % 27 % ↓ Water Treatment Services
22 % 16 % ↓ Water Conservation Efforts
Questions : Q14e . Overall , how do you rate the quality of products and services the Water Utilities Department provides ? ( 4-point scale , Excellent to Poor ) | Q14c . Whether or not you ’ ve had direct contact with the Water Utilities Department , please provide your opinion on the following . ( 4-point scale , Excellent to Poor ) Base : Total respondents , excluding " Don ' t know / No answer " ( Q14e ) or " Don ' t know " ( Q14c ); ( numbers vary by attribute ) Statistical Note : An arrow indicates a significant increase ( ↑ ) or decrease ( ↓ ) at or above the 95 % confidence level when compared to the previous wave .
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