Ambulance / Emergency Medical Servic
2020 2021
Good Excellent
Personally Used or Household Used Ambula or Emergency Medical Services in Pa
93 % 95 %
25 % 20 %
92 % 93 %
23 % 22 %
68 % 75 % 69 % 71 %
Quality of Service
Timeliness of Service
Questions : Q11ay . In the past 12 months , have you or anyone in your household used ambulance services or emergency medical services ? | Q11b . N services or emergency services that the City provides , please rate each of the following . ( 4‐point scale , Excellent to Poor ) Base : Total respondents ( 2020 : n = 1,077 ; 2021 : n = 2,774 ); Respondents who have used Ambulance / Emergency Medical Services in the past 12 month
vary by attribute ) Sta�s�cal Note : An arrow indicates a significant increase ( ↑ ) or decrease ( ↓ ) at or above the 95 % confidence level when compared to the previous
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