2020 2021

Good Excellent

Had Contact With Police in Pa

75 % 79 %

28 % 35 %

68 % 71 %

27 % 34 %

78 %

30 %

47 % 44 % 41 % 37 %

48 %

Quality of Service Timeliness of Service Over

82 %

75 %

Behavior and Attitude of Officers

66 % 70 %

Community Education Services

Questions : Q11c . If you have had contact with the Arlington Police Department over the past 12 months , what was the nature of the service ? | Q11d that the City provides , please rate each of the following . ( 4‐point scale , Excellent to Poor ) | Q11 . And thinking about any services and facilities that t

following services and facilities you have personally used or visited in the past 12 months . If you have not personally used the City service or facility “ Have not used in the past 12 months ” for the service . ( 4‐point scale , Excellent to Poor )

Base : Total respondents ( 2020 : n = 1,077 ; 2021 : n = 2,774 ); Respondents who have used Police Services in the past 12 months , excluding “ don ’ t know ” ( nu Sta�s�cal Note : An arrow indicates a significant increase ( ↑ ) or decrease ( ↓ ) at or above the 95 % confidence level when compared to the previous

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