Ratings of City Staff
I get the answers I need when I call a City facility I get the answers I need when I visit a
|
Somewhat Agree
Strongly Agree
|
|
Somewhat Agree
Strongly Agree
|
70 %
37 %
|
|
26 % 27 % |
|
32 % |
|
2020 2021 |
|
2020 |
When I ask a City employee for something , they either provide the answer or find someone who can
When I ask different City employees t the same answer
|
66 % 66 % |
|
|
|
Somewhat Agree
Strongly Agree
|
38 % 36 % |
Somewhat Agree
Strongly Agree
|
46 % 28 % |
|
28 % 29 % |
|
18 % |
|
2020 2021 |
|
2020 |
Question : Q16b . Based on your impression or experience , how much would you agree or disagree with the following statements ? ( 5‐point scale , Str Base : Total respondents , excluding “ don ’ t know ” ( numbers vary by statement ) Sta�s�cal Note : An arrow indicates a significant increase ( ↑ ) or decrease ( ↓ ) at or above the 95 % confidence level when compared to the previous
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