Code Compliance
2020 2021
Good Excellent
Personally Used Cod in Pa
|
61 %
31 %
|
51 %
28 %
|
57 %
29 %
|
49 %
25 %
|
30 % 23 % Quality of Customer Service
29 % 23 % Timeliness of Complaint Response
Questions : Q13a . If you have utilized Code Compliance over the past 12 months , what was the nature of the service ? | Q13b . Considering the service please rate each of the following . ( 4‐point scale , Excellent to Poor ) Base : Total respondents ( 2020 : n = 1,077 ; 2021 : n = 2,774 ); Respondents who have used Code Compliance in the past 12 months , excluding “ don ’ t kno
Sta�s�cal Note : An arrow indicates a significant increase ( ↑ ) or decrease ( ↓ ) at or above the 95 % confidence level when compared to the previous
Copyright © 2022 Decision Analyst