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facilities: the main hospital, a mid-town clinic, and an Urgent Care
location. The hospital also offers selected in-home care services. Many
of the patients are repeat or regular patients who receive regular
treatment for various conditions, and many utilize the hospital‘s
pharmacy services for prescription medications.
The pharmacy dispenses about 3,000 different prescription
medications of various kinds. Every prescription is associated with one
patient, and is logged by the dispensing clinic. The new administrator
wants to know which drugs are most prescribed, and also which are
the most profitable.
The following is some general information about the organization and
its current processes.
• The hospital operates three clinical facilities.
• A healthcare worker logs in at a facility at the start of a shift and logs
out at the end.
• The name, address, Social Security number and other information is
recorded for every healthcare worker.
• All healthcare workers have one billing rate, which is determined by
their job description.
• Each medication dispensed by prescription is linked to both the
prescription number and the medication ID number, recording the
item price and the quantity dispensed.
As a convenient and affordable means of providing hospice care,
palliative care, and convalescent care to patients that need
occasional/intermittent skilled nursing, but do not require
hospitalization, the hospital offers limited in-home care. Recording of