LEVEL 5 OPERATIONS OR DEPARTMENTAL MANAGER
Who is This Programme For ?
This programme is for managers who run departments and manage teams or projects . It will cover all the essential knowledge , skills , and behaviours required to be a successful department head or operations manager in rail .
What Your Apprentice Will Learn
Being an effective department head or operations manager requires leadership and people management skills , project management capability , and the ability to make effective decisions and understand the complexity of relationships in rail .
This two-year programme will provide apprentices with the knowledge , skills , and behaviours to excel in delivering operational plans , managing resources effectively , and leading and developing the talent within their team .
Following the training , a further 6 months is spent in End Point Assessment , producing a workbased project and preparing for a professional conversation on their apprentice portfolio .
Course Content Includes :
• Operational Management
• Project Management
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• Finance
• Leading People
• Managing People
• Building Relationships
• Communication
• Self-Awareness
• Management of Self
• Decision Making
• Operators ’ Handbook – Online Certificate Course
• Level 5 Award in Management & Leadership
At a Glance
• Individual Training Plans
• Regular Coaching Sessions
• Sector-Based Tasks & Activities
• Blended Learning
• End Point Assessment
Co-creation
We ’ ll work with you to co-create the programme , tailoring content relevant to your company and industry .
Contextualised
We provide your apprentices with the relevant knowledge to build their skills to become confident , collaborative , succession-ready managers who can make an impact in rail .
Delivery
We deliver a blended approach that includes face-to-face and online workshops , dedicated coaching , and master-classes .
Duration
Typically , this programme will take 24 months , plus Gateway and EPA .
Eligibility
Apprentices without Level 2 English and Maths will need to achieve this prior to taking their end point assessment .
How Much Does this Apprenticeship Cost ?
For Levy Employers £ 9,000 per person ( can also be paid directly by employer )
For Non-Levy Employers ( SMEs ) £ 350 per person ( the remaining 95 % of the cost is funded by the ESFA )