COURSE CONTENT
Directly aligned to the institution’ s Professional Operators Development( POD) Framework, the twelve teaching days each cover the following topics:
Incident & Emergency Management Performance Management Delivery Passenger & Freight Services Managing Safety Delivery Customer Services Operational Planning Controlling Train Movement Rolling Stock & Fleet Management
Railway Engineering, Maintenance & Systems
People & Change Railway Organisation Business Context Finance & Investment
www. ciro. org learning @ railwayoperators. co. uk