CiGen - Robotic Process Automation (RPA) CiGenroboticprocessautomationrpapresentation | Page 12

Key Departments - IT
You can’t do the full RPA server solution without IT
When do you require IT?
Sufficient IT support for RPA platforms
Ci Gen Pty Ltd (CiGen)
 Role and inclusion of IT
 Maintenance & support for all related ICT technologies
 Robots are users too – they will need access to Office apps, PDF, Email, business applications
etc. to automate processes
 Application and RPA change management (changes/upgrades can/will affect RPA workflows
and operation)
 Screen resolution standardisation (Studio PC’s and robot servers)
 Non Production RPA Environments (Training, Testing)
 DR RPA Strategies:
• Power failure, carriage, communications, network failure
• Applications failure, Security failure or intrusion, etc.
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