Champion Great Neighborhoods FY23 Q4 | Page 4

CHAMPION GREAT NEIGHBORHOODS FY23 Scorecard Metrics ( April - June ) Performance Data for Arlington ’ s Neighborhood Services Departments

POLICE

Dispatched Calls to Police : 28,244 Average Response Time ( Emergency Priority ): 7:14 minutes Volunteer Hours : 4,485 Self Initiated Calls to Police : 11,718

FIRE

Fire Calls for Service : 12,901 911 Calls Answered in 10 seconds or Less : 93.14 % Average Fire Response Time : 5:36 minutes

CODE COMPLIANCE

Code Inspection Activities Completed : 18,845 Average Number of Days Initial Complaint to First Action : 4.62 days

Animal Services Live Animal Release Rate : 76 % Cases Resolved through Voluntary Compliance : 84 % Proactive Inspection Activities : 14 % Proactive Commercial Corridor Responses : 2,159 Tool Sharing Program - Tools Checked Out : 437

COMMUNITY ENGAGEMENT

Number of Animal Services Volunteer Hours : 1,431 Citywide Volunteer Recruitment Expansion : 18,027

HOUSING

Use of Federal Funding Allocated to Assist Qualified Persons : 93 % Customer Satisfaction Score of Good or Excellent : 88 %