Finding the Right Employees
for Today and Tomorrow
Creating a workforce with flexibility and passion
Recently, Bryan Wempen, William Tincup, SPHR, and Nisha
Raghavan, welcomed Joyce Chastain, SPHR, to DriveThruHR,
the daily talk radio blog that focuses on “what keeps HR
professionals up at night.” Chastain’s most pressing issues
include how technology has made work more flexible and the
growing demands of employees for that flexibility.
Brian Wempen: Welcome, everybody, to DriveThruHR. I am
pleased to introduce Joyce Chastain, SPHR® [Senior Professional
in Human Resources]. Welcome, Joyce.
Joyce Chastain: Well, thank you very much, Brian. It is my pleasure
to be with you guys today.
BW: We’ve got lots to talk about. If you would introduce yourself,
then I will hit you with the first question.
JC: I am president and owner of Chastain Consulting, an
organization that specializes in HR consulting. I have been doing
that for about seven or eight years. Prior to that, I worked with
a national provider of technology, some of it related to human
resources. I did work as an HR consultant for a large national firm
that specialized primarily in public sector consulting. Currently, I
serve as the president of the HR Florida State Council.
BW: Well, today I’m going to talk about the future of human
resources. My first question is about the term digital generation.
How do you think that affects the future of human resources?
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JC: Interestingly, I was asked to serve on a panel about 10 or 11
years ago to look at the future of human resources and what
the workplace might look like in the future. One hundred of us
assembled in Orlando from all parts of the country; we all thought
the same thing, which was that the workplaces of the future are
going to be in planned communities. We thought that employees
would want to live and work and shop and go to school, and their
kids go to school, all in the same geographic areas. This was
when gas prices were just starting to escalate, and people did
not want to drive to work anymore; they wanted to work in their
own community. The idea was valid. The difference is, people are
working now in a whole new way, not in a planned community
but in their own homes. We’re tethered by all of the technology
that we have, all of the access that we have to our files, in the
cloud. We have Skype and any number of ways of communicating
without actually getting in the car to go somewhere. However,
human interaction will never go away, because it’s valid and
necessary.
But we’re going to see more organizations finding ways for
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