CERTIFIED May. 2014 | Page 18

HR PROFILE a common language By Archana Mehta Scott Wilson, Ph.D., SPHR, GPHR, credits certification as the common language that connects him to his peers around the globe. H By Margaret Brown Kim Marshall, PHR, senior vice president, Human Resources, talks about Wyndham Vacation Ownership. ow challenging is it to manage more than 1,000 talented professionals in 90 locations around the globe? Just ask Scott Wilson. As director of global human resources for ENVIRON Holdings, Inc., Wilson directs an HR organization that supports more than 1,400 employees in 19 countries. That can mean a challenging workday, but when he deals with HR professionals around the world, many speak the same language: certification. “In the international community, when I come across someone who is certified, we have a common language,” Wilson says. “I understand that this person is experienced, with a global mindset. With this understanding of the person’s baseline knowledge, I can start off at a different level than I otherwise would.” Wilson is no stranger to working with big entities, having begun his HR career with the federal government in the 1980s and having sharpened his skills in global human resources in the late 1990s with EDS, now a division of Hewlett-Packard. He says it is imperative to do your due diligence and understand the market you hope to enter before going in. And he says that understanding the mindset of the executives you are working with, 16 CERTIFIED 2014: Volume I while having a good working knowledge of cultural nuances, can be the key to success. Wilson would know. He obtained his certification as a Global Professional in Human Resources (GPHR®) so he could have a common perspective with his global HR peers worldwide. An accomplished professional (Wilson also holds an MBA and a Ph.D.), he is trained to think strategically about human resources. He says there is a real challenge — and an opportunity — for HR professionals. “HR is at a turning point,” Wilson says. “We will become less relevant to our leadership if we don’t get into the vein of thinking about business problems at the strategic level. Thinking strategically and helping business leaders think creatively about how to solve their problems is the future of HR.” Wilson says that ENVIRON uses best practices to ensure its success as a consultancy in the global marketplace. ENVIRON focuses on environmental and human health consulting. With a rapid pace of growth and new opportunities around the world, the company will need skilled talent to meet consulting needs in new markets. “Our industry is growing at a steady pace,” says Wilson. “As demand for services expands, we are moving into areas such as the Middle East and SubSaharan Africa.” To meet global demands, Wilson is helping ENVIRON identify engineers and scientists who have consulting experience. “We need to identify individuals who can sell the work as consultants, not just do the work.” At times, finding local, skilled consulting talent can be challenging; it often depends on the specific market the firm is entering. “Frequently, we deploy consultant talent from around the world into markets in an effort to convey complex deliverables to clients, from law firms to multinational companies,” Wilson says. Wilson also notes that ENVIRON made a firm-wide decision to invest in leadership development. The firm created a global program that provides high-potential employees a myriad of leadership and professional development opportunities that result in significant personal and professional growth. ENVIRON also supports and encourages the pursuit of advanced degrees among employees and, on an international basis, engages in a significant campaign of graduate-level recruiting. www.HRCI.org