There was also a significant change in workers’ perception of the management following participation in the FCFS program. For example, migrant parents whose children came to the centers believed that factory management understood their challenges as migrant parents significantly more than during the baseline survey. This is also true when compared to non-‐ participants of the program( Chart 13). Furthermore, the participants of the program were much more likely to believe that the factory management cared about their wellbeing( Chart 14).
Chart 13:“ Factory management understands our challenges as migrant parents.”
80 %
Chart 14:“ Factory management cares about workers’ wellbeing”?
80 %
|
60 %
40 %
|
56 % 48 %
46 %
37 % 33 %
36 % 27 %
|
60 % |
40 % |
54 % 48 %
44 % 39 % 40 %
34 %
|
20 %
0 %
Strongly agree
Agree
12 8 % 6 %
2 %
5 % 0 % 1 % 0 %
Neutral Disagree Strongly disagree
Baseline Final-‐ Non Parjcipants Final-‐ Parjcipants
20 %
0 %
Strongly agree
Agree
12 % 12 %
6 %
4 % 5 % 0 %
0 % 0 % 0 %
Neutral Disagree Strongly disagree
Baseline Final-‐ Non Parjcipants Final-‐ Parjcipants
A department manager from one of the participating factories told CCR CSR staff during an on-‐ site observation that he found parent workers to be more motivated and efficient during the summer when their children were around. He said workers would greet him when they saw him, which they didn ' t do in the past. He also said that due to the positive impact of the project on a few dozen of these workers, 70-‐80 % of the workers in his department became more efficient and helped him improve the production output.
It is also interesting to mention that workers’ perception of management was significantly correlated with their satisfaction with the job / factory – the more they tended to agree that the factory management understood their challenges as migrant parents and / or cared about their wellbeing, the more they were satisfied with the factory. Therefore, a similar connection between participants of the FCFS program and worker satisfaction are to be expected, and will be introduced in the following section.
" When workers are happy, we are happy too. When they were grumpy, they either make troubles for you or pick fights from time to time. What we are afraid of most is receiving phone calls in the middle of the night saying that a fight has broken out among workers and that they ' ve gotten into trouble. Now we can sleep better at night.”
-‐ A Deputy General Manager of Admin & Recruitment.
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