DEWALT SERVICE
CONVENIENCE : At the heart of the DeWALT ® 5 star service promise are 5 star service agents which are conveniently located throughout the country , with specialists always available to answer any questions whether you are on or off the jobsite .
SPEED : Having your tools back in action in the fastest time possible is our prime objective . Subject to parts availability , most repairs should not take more than 48 hours in the workshop and for those smaller urgent repairs we provide a “ while-u-wait ” service .
QUALITY : Highest Quality is assured with DeWALT ® factory trained technicians carrying out all repairs with all work being backed by our 90 day warranty . Each DeWALT ® repair comes with our personal “ satisfaction tag ” listing all the work done and a DeWALT ® contact telephone number should you be less than 100 % happy with the repair .
GENUINE PARTS : All parts used in repairs are original , ensuring both the highest quality and a perfect fit every time .
ONLINE SERVICE : www . 2helpU . com provides information on the DeWALT ® After Sales Services , including DeWALT ® authorised repair agent locations , some frequently asked questions , technical Information , spare part details , warranty policy and recycling of used tools .
Not all DeWALT ® service agents are 5 star rated . Those that are not may not be able to provide all services available above but will display in-store a detailed list of their selected services .