Camping In Ontario Update Newsletter June 2019 June 2013 | Page 17

17 | JUNE 2013 Campground of the Year Submission Form Along with your contact information, please submit your answers to the following for Campground of the Year: Category (circle one): small medium large Entrants must submit one (1) entry form with supporting articles, pictures, brochures and other documentation. Each entry will be evaluated separately; more information is better than less. Please reference corresponding section on all supporting documentation. 1. Community Events Please explain how your campground has partnered with your local community on a recent event. What was the role of the campground? Were donations raised, and if so what for? 2. Giving back to the industry Outline your campground’s involvement in giving back to the industry. This could be through board or committee involvement with Camping In Ontario or your local tourism marketing association. 3. Marketing Give an overview of your marketing plan for your campground. Please indicate, with numbers, how well your marketing plan worked to achieve your goals. What tools did you use to market to consumers? 4. Employee Training Briefly describe specific training processes for your employees. How do you recognize or reward your employees? 5. Customer Service What standards do you have in place to ensure excellent customer service? How do you monitor those standards? Do you have a recognition and/or reward system for exceptional customer service? Please describe your program. In Memoriam – Bill Jay, Past President (1988-1992) At Southlake Regional Health Centre, Newmarket, surrounded by his loving family, on Sunday, April 21, 2013, Bill Jay, Palgrave, at the age of 75 years. Beloved husband of almost 54 years of Marie Elford. Loving father of Brian, Christine, Scott and his wife Ruby. Adored grandfather of Cecilia, Tysen, William, Charlotte, Ryan, and Bryce. Dear brother of Betty Murray. Fondly remembered by his sisters- in-law, brothers-in-law, many nieces and nephews. If you would like to join a community of friends and family who will be making a charitable donation on Bill’s behalf, you can join the family at chimp.net (the “Bill Jay” giving group). Online condelences may be made at www.eganfuneralhome.com/2013/william-bill-john-jay/