TRAINING COACHING
Learning objectives Performance objectives
Learner works in isolation Learner and coach in a learning partnership
Learner capability is unknown Learner capability is established
Knowledge-oriented Task-oriented
Focuses on acquiring skills Focuses on applying skills
Success is subjective, learning results
are not linked to job performance Success is objective, based on job
performance and measurable results
Limited or unknown ROI Easy to measure ROI
Coaching bridges the gap between learning and doing. It helps employees apply their new
knowledge and skills on the job. Effective coaching is a systematic process through which
employees can build performance and sustainability into new skills and transform learning
into improved results.
4