SHIPMENT NON-COMPLIANCE FEES
Shipment Non-Compliance Activity Fee Amount Applies To
No Show for Appointment
$ 250, per occurrence
Supplier Delivered & KeHE Pick Up
Same Day Work In $ 250
Supplier Delivered & KeHE Pick Up
Short Notice Reschedule- Within 72 hours( 3 days) of scheduled delivery appt
$ 200, per occurrence Supplier Delivered
Extra PO on Scheduled Load $ 75 / PO; Max $ 375
Supplier Delivered & KeHE Pick Up
Re-Stacking Needed $ 25 / pallet Supplier Delivered
Damaged or Non-Standard GMA 40 " x 48 " Pallet $ 25 / pallet Supplier Delivered
Non-KeHE Pallets Blocking KeHE product $ 20 / pallet Supplier Delivered
Additional Terms:
No Show for Appointment Fee: This fee applies in the event of a no show for a scheduled appointment; this includes both late arrivals for a scheduled appointment, for which KeHE is unable to accept load for Same Day Work In, as well as early arrivals, for which KeHE is unable accept the load early, and carrier leaves prior to its scheduled appointment. In the event carrier is a no show, as described in the foregoing sentence, and KeHE is unable to accept the load for Same Day Work In, carrier must schedule a new appointment for the following day or later to avoid a Same Day Work In Fee for the day KeHE accepts the load without an appointment, in addition to the No Show for Appointment Fee. In the event KeHE accepts the load on the same day outside of its scheduled delivery appointment, carrier will be charged the Same Day Work In Fee for such load( not the No Show for Appointment Fee), as specified below.
Same Day Work In Fee: This fee shall apply if KeHE is able to accept a load outside of the scheduled delivery appointment time, but on the same day. In the event of an early arrival, KeHE may charge a Same Day Work In Fee, in its discretion, depending on distribution center receiv ing schedule; KeHE will notify carrier, and carrier may elect to wait for its scheduled delivery appointment to avoid the Same Day Work In Fee.
Lumping Rates and Non-Compliance Fees: KeHE calculates fees only after the unloading process. This allows our warehouse to confirm pallet counts and confirm compli ance items for an accurate fee total. All fees are collected from the driver at the time of delivery, and KeHE does not allow for routine monthly aggregation and billing. In the event KeHE is unable to collect the fees from drivers at the time of delivery, KeHE may, solely in its discretion, deduct such fees from its payment to Supplier( via“ LUM Invoice” deduction). LUM Fees due are shared by all Suppliers on the shipment, based on each Supplier’ s case count. The Sort and Segregate Fees will be charged for all Supplier Delivered( Prepaid) loads in addition to Unloading Fees.
Lumper Payment Details: KeHE utilizes a payment processing system through a third-party service provider. There is no requirement for a driver or carrier to download an app or set up an account with such service provider. Drivers can pay via a link sent to their phone or forward link to broker to complete payment.
Payment Details
Acceptable Forms of Payment
Unacceptable Forms of Payment
Invoice
• Comchek, EFS, and TChek. o Note that the carrier must have an account set up with the check company in advance of delivery if paying by check. o After lumper invoice is calculated, an electronic check number will be provided. Driver can obtain express or money code. o No paper checks will be required or accepted.
• Fleet Check Cards
• Credit Cards
• Cash
• Money Orders
• Non-fleet checks( personal or business checks)
An itemized receipt will be provided for all lumper payments. Each invoice will include an administrative / convenience fee as specified in the Inbound Routing Guide Fee Schedule above.
Page 2 of 3 Inbound Routing Guide Fee Schedule Rev Nov 1, 2025