Protecting Operators and
Agencies After the Sale is Closed
For this special section, BUSRide consulted with key figures from some of
the foremost product and service providers in both the motorcoach and
transit industries. They discussed the levels of support, customization, and
service provided for their customers, demonstrating why it is often after-sale
interactions between vendors and customers which are most important.
Contributing to this article:
Michael S. Anstead
Director, Customer Care
ABC Companies
Robert Hitt
Director of Aftermarket Training
Prevost
Mike Grom / Jim Reaume
Director of Sales Mobility, School
Bus & Paratransit / Director of
Transit Sales NA
Q’STRAINT
Lucius McCelvey
Director of U.S. and Canada
Mass Transit Sales
Safety Vision
24 | BUSRIDE.COM | JULY 2020