BUSRide JULY 2020 | Page 23

Paratransit fares will be charged; however, there will be no cash or tickets accepted or handled by the Operator. Customers are encouraged to use DART Pass to pay their fare. Those choosing not to use the fare payment app will be billed for their trips. DART continues to limit the number of passengers allowed on each bus at any given time, based on bus seating capacity. Riders must wear face coverings when riding any DART bus, fixed route or paratransit. Those not wearing face coverings will not be allowed to board the bus. Children 12 years and under are not required to wear a face covering nor are individuals who are unable to wear a face covering due to a medical condition; children ages 2 and under must not wear them. DART asked its riders to practice social distancing when riding, including while waiting at a bus stop with others. All DART buses continue to be thoroughly disinfected, as well as areas of frequent contact. DART Operators are provided with face masks, gloves and hand sanitizer for their personal use. Our public facilities and lobbies are continually being disinfected including counters, public seating, and door handles. VIA resumes fare collection June 1; essential service routes, health and safety measures will continue BATA operators are required to use facial covering and follow social distancing mandates. BATA begins to resume service by focusing on staff and passenger safety Starting the week of June 1, the Bay Area Transportation Authority phased in additional services as public transit demand increased, businesses re-opened and coronavirus (COVID-19) restrictions eased. BATA is taking its responsibility to the community seriously, and returning riders found new hand sanitizers stations installed on all buses and at all facilities, facial covering and social distancing requirements and other health and safety initiatives designed to create a safe, clean and comfortable environment for everyone. Service levels may be adjusted at any time as coronavirus impacts vary. Riders may also notice a few routes will have a couple of minor updates. “We are cautiously optimistic to resume service in key areas of our community as more businesses and people slowly return to normal activities,” said Kelly Dunham, BATA executive director. “BATA is taking every precaution to make sure our riders return to clean and reliable transportation, and that our staff has the proper protection to operate safely. I cannot thank our entire staff enough for their amazing performance during this pandemic to keep BATA operational that has allowed us to continue to provide essential transportation for this community.” DART resumes full bus service levels, front-door boardings and fare collection Dallas Area Rapid Transit (DART) resumed full-service levels starting Monday, June 1, with the exception of the seasonal Beach Bus services in the resort areas. Front-door boardings and fare collection will also be reinstated. To promote the use of contactless, cashless fare payments using the DART Pass mobile payment app, DART is offering further discounts on Daily, seven-day and 30-Day passes on the app. VIA Metropolitan Transit resumed fare collection on Monday, June 1. Online sales are available through the free VIA goMobile ticketing app and at VIAinfo.net/purchase-passes. Customer information and ticket windows reopened on Wednesday, May 20 for pass and ticket sales. The following health and safety measures will remain in place until further notice: • Enhanced cleaning and disinfecting procedures will continue for VIA buses, vans and facilities, including mid-day and overnight cleaning to ensure a safe space for customers and operators. • VIA will continue to maintain a “safe capacity” maximum load of 16 passengers at a time to promote social distancing and protect everyone on board. All passengers must be seated and exit through the rear door. Returning BATA riders found new hand sanitizers stations installed on all buses and at all facilities, and other health and safety initiatives. • VIA will continue to operate its Essential Service Schedule that went into effect April 27, which adjusts bus routes and hours, moving several routes to a “Sunday” schedule and adding frequency to others that continue to see high ridership. For a detailed schedule list, please visit VIAinfo.net/routes. • VIA will continue to require all non-exempt passengers age 10 and older to wear a face covering to board a vehicle or access a VIA facility, where proper social distancing (6 feet apart) may not be possible. While supplies last, a face covering will be made available on vehicles for customers who do not have one. Staff and operators must also continue to wear a face covering while working or while at a VIA facility. • Temperature checks for all VIA employees entering a VIA facility will continue to ensure that staff members are healthy when interacting with the public. VIA will continue to take these extra steps and monitor developments, along with recommendations from local, state and federal health officials, to determine if additional measures are needed. BUSRIDE.COM | 23