O F F I C I A L
BUSRide Field Test:
SolTrans optimizes
services with Avail
enterprise transit
management
solutions
With the aid of Avail Technologies,
Solano County Transit manages its
operations efficiently and effectively
By Richard Tackett
Solano County Transit (SolTrans) serves California’s southern
Solano County, providing nearly 1.5 million annual trips via
fixed-route, paratransit, and subsidized ride-sharing services.
For the SolTrans staff handling that trip volume – while spread
across two administrative buildings and a garage – accurate
vehicle information, data warehousing, and real-time passenger
information are essential tools.
In 2015, SolTrans enlisted Avail Technologies to help ensure
the success of its dispatch, operations and maintenance teams.
Initially contracting Avail to provide a computer-aided dispatch
and automatic vehicle location (CAD/AVL) solution, the agency
uses the myAvail enterprise transit management system to help
manage its services more efficiently and effectively. myAvail is
optimized to reduce road calls, support dispatchers and inform
riders – designed with role-based user interfaces for operations,
finance, and administration staff; automatic mining and analysis
of operational data; and configurable performance dashboards.
SolTrans further integrated the system with myStop ® , its
corresponding app and web platform for rider information, to
provide real-time passenger information and digital signage to its
riders in the Vallejo and Benicia communities.
“Every level of our agency ‘bought in’ to the myAvail and
myStop systems, and I believe we are beginning to take full
advantage of their benefits,” said Beth Kranda, executive director
of SolTrans. “We have added a level of transparency to our
services which our ridership appreciates.”
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