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Question 3. Question : (TCO 5) _____ is defined as a pathway for the
flow of authority from one management level to the next.
Span of management
Span of control
Departmentalization
Network structure
Chain of command
Question 4. Question : (TCO 5) The number of workers who report
directly to a manager is called the manager's _____.
chain of command
functional structure
divisional structure
span of management
task force
Question 5. Question : (TCO 5) _____ proposed a model that divides
motivational forces into satisfiers ("motivators") and dissatisfiers
("hygiene factors").
Douglas McGregor
Abraham Maslow
David McClelland
Frederick W. Taylor
Frederick Herzberg