Formal organization Informal organization
Question 3. Question:( TCO 5) _____ is defined as a pathway for the flow of authority from one management level to the next.
Span of management Span of control Departmentalization Network structure Chain of command
Question 4. Question:( TCO 5) The number of workers who report directly to a manager is called the manager ' s _____.
chain of command functional structure divisional structure span of management task force
Question 5. Question:( TCO 5) _____ proposed a model that divides motivational forces into satisfiers(" motivators ") and dissatisfiers(" hygiene factors ").
Douglas McGregor Abraham Maslow David McClelland