Business Chief APAC+ANZ Magazine September 2019 | Page 337

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The NZICC and two luxury hotels represent NZ $ 1bn worth of capital works , and will boast technologies such as keyless room entry , in-room tablets allowing control from one central point , broadcast quality networks for conferences , and advanced audio-visual systems for the best possible service .
Partnerships with companies such as HP , Microsoft , Palo Alto and Cisco have been key to improving technology in SkyCity ’ s casinos and hotels , but McLatchie emphasises how a lot of the work has been carried out in-house
through a dedicated team of IT specialists . “ We have replaced or upgraded just about every single key application across the group ,” he explains , including an overhaul of the supply chain and financial system with Microsoft , and a redevelopment of point-of-sale systems through new partner , TASK Technologies .
McLatchie knows that SkyCity ’ s point-of-sale is “ the main area where customers connect directly with us , so it ’ s really important that we get it right ”. Using TASK ’ s state of the art POS interface , SkyCity can learn
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