David Benjamin
also duplications around the payroll and account systems , so we ’ ve migrated those onto a single platform , resulting in significant cost savings by reducing the number of vendors .” Millennium has also consolidated its phone systems to VOIP in all of its offices in Australia and New Zealand . “ We ’ ve already seen huge savings around telephony costs but also our travel costs , because the solution has also delivered other tools for collaboration such as web conferencing ,” says Benjamin .
Introducing new technologies is par for the course at Millennium , where the company has purchased 25 robot cleaners from Canadian firm Avidbots . Typically programmed to run after hours – for example , when a shopping centre is closed – the machines are monitored 24 / 7 from the vendor ’ s control centre . “ It ’ s helping us in
David Benjamin
EXECUTIVE PROFILE
David Benjamin previously spent 10 years with National Australia Bank as its Delivery Manager for enterprise applications supporting 35,000 employees worldwide . Offering a unique blend of commercial acumen , program management and an understanding of comparative technologies , Benjamin is well versed in stakeholder management . “ One of my key skills is the ability to translate technology into a business outcome ,” he adds . “ It ’ s important to listen to staff and understand the business needs before entering solution mode .” He believes being able to apply new technology requires experienced change management for successful implementation . “ Technology alone won ’ t fix things ,” warns Benjamin . “ It ’ s the ability to introduce change , get it adopted , and bring people on that journey , that will deliver a positive transformation .”
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