TECHNOLOGY content , information about their job role , reference libraries , health and safety material and much more online . Together with its performance management and career development systems , it provides each individual with a bespoke education path that guides them through their own development plan . The online system is accompanied by regular face-to-face workshops and specialised external training where appropriate . For Data # 3 ’ s people , continual improvement and development is an ongoing process . “ We want our people to be the best they can be and believe it ’ s our responsibility to provide them with access to the tools and feedback they need ,” says Grant .
Supply Chain Management Data # 3 is one of Australia ’ s largest resellers of software and hardware and as such is required to handle large volume of physical and virtual goods . With this in mind , growth has brought with it logistical stumbling blocks . “ With volumes increasing , we eventually got to the stage where we had squeezed all of our resources ,” says Grant . “ What ’ s more , technology provision was becoming very competitive and very margin sensitive and consequently demanded lower cost structures . We came to the conclusion that the only way to do this was to automate .”
The supply chain automation project was tackled in two parts – firstly from the supplier end with automation of product and pricing information , electronic purchase orders and electronic customer invoicing , and secondly from the customer end for quotation , requisitioning and ordering . In its final stage of implementation , Data # 3 ’ s supply chain offering is fully integrated from customer quotation , requisition and order placement and tracking through to purchasing and invoicing . Using a quotation , configuration and ordering system , Data # 3 ’ s implementation is very sophisticated and has set it head and shoulders above the competition .
“ We believe we ’ re the only IT reseller in Australia to implement
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