UGL
solutions . We have invested heavily into Service and Asset Management Mobility ( SAM ) to ensure work execution efficiency and quality is maximised .”
SAM Mobility is a direct user interface for workshop employees to UGL ’ s quality and material resource planning . Mobility provides portability via an iPad ( in a rugged case ) so that technicians can perform routine tasks , recognise and create ‘ on condition ’ tasks , conduct and record ‘ strip and quote ’ tasks , review and enter measurement points , and record serialised equipment changeovers . UGL is now able to see all open work for rolling stock while out in the field , complemented by 24 hour support crew .
“ It has changed the world of our service technicians , they ’ re now able to create service orders , and give real-time updates . It drastically reduces the risk of errors , has improved stakeholder engagement and provides excellent supply chain visibility . Giving technicians access to our systems and engagement of
74 October 2015