TECHNOLOGY
CLICK TO WATCH : AXA INFOGRAPHIC VIDEO 21 tion and valuation of IT is felt industry wide and in order to fully embrace and harness this , communication and collaboration will be essential . After all , for some this shift is tearing up the traditional ways of working , which in itself can cause a challenge .
This is where AXA looks within to internalise , develop and reward key expertise within the business . “ This is especially true regarding new technologies , but we also look and examine our capabilities to better understand our business and drive transformation ,” says Le Hen . “ This requires a new operating model and for us to adopt a more agile business mindset to leverage technology and to drive innovation .”
As it moves away from its traditional function as a mere cost centre , now better enabled by a new , agile operating model , AXA ’ s IT role now operates alongside distribution , marketing , finance , HR , compliance and customer service as one unified service in order to deliver the most efficient and optimal solution .
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