Business Chief APAC+ANZ Magazine May 2018 | Page 36
“ Emerging technologies continue to drive a forceful shift in how industries such as banking and retail conduct businesses , and similar changes , made possible through digitalisation , will also sweep across the insurance industry , reinventing the sector over the next few years .
“ One key trend that we can observe is how the use of technology will help provide faster delivery of health services . This will mean greater convenience for patients , by allowing them to engage in things like remote consultations by experienced medical staff . To this end , adapting the member experience to reflect current industry trends is an important area of focus at Aetna . proliferation of mobile broadband access , this is an online service that allows our members access to video consultations with primary care doctors – who can advise , prescribe , or refer to a specialist on everyday medical concerns .
“ A big data revolution is also under way in healthcare . Beyond improving profits through optimising operational processes such as distribution , product development and claims practices , big data in healthcare is being used to predict epidemics , cure disease , improve quality of life and avoid preventable deaths .”
“ We will continue the global rollout of our virtual health service – ‘ vHealth by Aetna ’ – over the next few years . Harnessing the rapid
ONE MORE QUESTION FOR GOLDBERG
What key trends and developments should we look out for in the global healthcare space over the next year or so ?
“ Emerging technologies continue to drive a forceful shift in how industries such as banking and retail conduct businesses , and similar changes , made possible through digitalisation , will also sweep across the insurance industry , reinventing the sector over the next few years .
“ One key trend that we can observe is how the use of technology will help provide faster delivery of health services . This will mean greater convenience for patients , by allowing them to engage in things like remote consultations by experienced medical staff . To this end , adapting the member experience to reflect current industry trends is an important area of focus at Aetna . proliferation of mobile broadband access , this is an online service that allows our members access to video consultations with primary care doctors – who can advise , prescribe , or refer to a specialist on everyday medical concerns .
“ A big data revolution is also under way in healthcare . Beyond improving profits through optimising operational processes such as distribution , product development and claims practices , big data in healthcare is being used to predict epidemics , cure disease , improve quality of life and avoid preventable deaths .”
“ We will continue the global rollout of our virtual health service – ‘ vHealth by Aetna ’ – over the next few years . Harnessing the rapid