Partner power
TECHNOLOGY
Partner power
Promoting innovation across its entire portfolio of services , Sun Life ’ s accelerator programme , has led the company to collaborate with new age startups across a number of digital divisions , ranging from artificial intelligence and blockchain , to insur-tech and fintech . Providing a real business problem to the selected startups , the company then tasks them with developing a solution .
However , whilst the number of partnerships at Sun Life is growing , such relationships remain complex . “ There are three levels of vendor partnership . The first is purely infrastructure demand . When it comes to running a rock solid stable infrastructure , we have a partnership with a tier one vendor who essentially manages our overall data centres and all the associated infrastructure ,” explains Sarda .
“ The second is with multiple vendors , where we essentially use them for business platforms ; whether it is wealth management systems , insurance administration , CRM systems or databases etc .
“ The third is around laudable innovative solutions around legacy , chatbots , artificial intelligence , point of sale and mobility .
“ There are very niche solution providers ,
115 asia . businesschief . com