SUN LIFE FINANCIAL
Sun Life has undergone a significant digital transformation to provide empowering , client-centric solutions to its customers . Chief Information Officer Ritesh Sarda tells us more
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A sia has become a hotbed of innovation . Technology is
continually promoting a new dynamic between companies and clients , and the insurance industry is no exception to this significant shift .
New digital tools such as artificial intelligence , automation and IoT are disrupting outdated business models . The entrance of non-traditional players like Alibaba and Tencent are further amplifying competition .
Providing an array of tailored life and health insurance products and services , Sun Life has grown exponentially across the US , Canada and Asia , expanding its reach in Hong Kong , Indonesia , Malaysia and the Philippines , as well as housing joint ventures in India and China .
With two distinct lines , life and health , and wealth and pensions under its umbrella , Chief Information Officer Ritesh Sarda has been at the forefront of the company ’ s digital transformation and has streamlined the business ’ s dual programmes across Sun Life ’ s Hong Kong division . “ We have a bimodal team , where one half of my team works for the transformation programmes in legacy and digital , and the other runs our daily product launches , IT operations , data centre , information
JULY 2018