Business Chief APAC+ANZ Magazine January 2020 | Page 21

21 workflow efficiency and customer experience through Digital Managed Service solutions . Business practices are constantly updated in line with customer expectation . “ People are important . Across the group , we have over 15,000 SAP consultants in 35 countries . They cement the binding of what we want to do moving forward ,” affirms Burla . Establishing governance in the face of global expansion is one of the most difficult tasks for a multinational company . “ Bringing everyone up to speed , despite all of our investments , continues to be a challenge .” Burla says , “ It ’ s not easy to form that cohesive , collaborative , innovative , high-performing team we are looking for .” To combat this , Business Solutions provides methodologies , guidelines , and training that are mandatory across the board . Currently , NTT DATA is also rolling out NTT DATA Knowler , a knowledge platform based around ontologies , neuro-linguistic programming ( NLP ), artificial intelligence ( AI ).
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