TRANSDEV AUSTRALASIA
216 previous role in Auckland where the EMU fleet was rolled out across the network , replacing old diesel with electric rolling stock . “ It was like putting a PlayStation in front of someone that ’ s never really used a computer to do their job before ,” he jokes . “ It ’ s all about how we communicate that new technology with our staff and how we bring them on the journey .” Tulitt notes that staff in Auckland , particularly drivers , took on supervisory roles as people leaders across the network to better offer support to the wider team . It ’ s a transparent approach that ’ s paying off in Wellington ,
“ The app ’ s functions cover personal rosters , news , staff sharing , chat and digital forms for incident reporting , admin processes and other cumbersome processes now digitised all in one app ”
— Jonathan Tulitt , General Manager , Operations , Transdev where the recently completed bargaining on a multiple collective agreement was concluded in principle in a matter of weeks . “ There was no need for strike action and the agreement was settled with the highest ever ratification ( over 98 %) of any collective in this particular union ,” he explains .
The continued push for transformation sees Transdev monitoring the latest trends and keen to meet the future needs of its passengers . “ We ’ re seeing more automation of manual systems , particularly onboard systems ,”
FEBRUARY 2020