213 scheduling system called Hastus . “ That ’ s going to enable us to automate processes to make simple changes to timetables for special events or even whole new timetables , in a fraction of the time currently required .”
Tulitt ’ s team in Transdev Wellington benefits from synergies with the group ’ s global business . “ Our biggest group innovation has been the MyTransdev app ,” he says . “ It gives us a business portal from all across the world directly into the hands of our frontline staff which allows them to have a voice . The app ’ s facilities cover personal rosters , news , staff sharing , chat and digital forms for incident reporting , standard admin processes and other cumbersome processes now digitised in one app .”
When Tulitt ’ s frontline staff out on the network find an issue with a piece of infrastructure they can take a photo and post it directly to the app , allowing management and critical service providers across the business to comment directly . “ It ’ s particularly useful as a group tool for disruption management ,” says Tulitt . “ We can push real-time information out to our frontline staff
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