TRANSDEV AUSTRALASIA
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“ Whether it be new technology , or improvements to back end operations , we ’ re introducing new systems to better track performance and ensure it ’ s at the forefront of what we do ”
— Jonathan Tulitt , General Manager , Operations , Transdev
“ I moved into a project management role delivering electronic train protection across old rolling stock , and from there I took on depot operations management — overseeing service operations of a new depot when we transitioned into electric train operations .” Since then Tulitt has progressed through several roles , including Acting COO in Auckland , which sees him well placed to drive new initiatives and innovations as the company embraces transformation .
Tasked with turning under-performing business functions around , such as disruption management , and keen to re-engage staff to ensure Transdev delivers a consistent high performing service , Tulitt ’ s achievements in his first six months in Wellington are already evident . “ I ’ ve introduced a comprehensive performance improvement plan in Wellington , focused on lifting levels of service performance back up from the previous high 80s into the high 90s ,” he says . “ Whether it be new technology , or improvements to back end operations , we ’ re introducing new systems to better track performance and ensure it ’ s at the forefront of what we do .”
FEBRUARY 2020