CLICK TO WATCH : ‘ DEMONSTRATING THE DRIVERLESS TOYOTA FORKLIFT ’ 137
“ In logistics , we are behind in terms of connectivity technology . However , it is much easier now with fast-developing innovations with API software architectures ,” he says . In addition to connectivity , he highlights that ever increasing detail in end-to-end visibility is an emerging trend , along with automation , saying that “ there is more and more happening in terms of robotics , such as driverless forklifts and robotic arms .”
When it comes to CSG ’ s digital transformation , the company is driving innovation into the heart of its
traditional methods . “ For our operations and processes we came up with a circular feedback loop , where we are constantly defining , measuring , proof of concepting , operating and then redefining ,” says Seto . “ We are very pragmatic about our innovation . It ’ s about finding value and assessing which implementations make good business sense , as opposed to just innovating for the sake of it .” In order to achieve its transformation strategy , the company works closely with its ecosystem of partners including Chinese Telco , Microsoft and CS-PAC .
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