CARGO SERVICES GROUP
136
“ Big Data is definitely the foundation for the future of software automation ”
— Glen Seto , Chief Process & IT Officer , Cargo Services Group and Kiabi . As part of his current role he has four core priorities that the company focuses on both internally and externally in order to maintain its competitive edge within the industry : transformation , commercialisation , visualisation and innovation .
“ For us , transformation is looking at opportunities within the company to improve and transform our systems and processes ,” he explains . “ Recently , we have been looking to optimise our ways of managing freight information .” Alongside the company ’ s internal transformation , Seto highlights that it also looks to commercialise new software and technology to improve the services it provides to its logistics customers . “ Commercialisation is part of our drive to share with our customers the benefits of what we have learnt ; visualisation and innovation is our continuous process ,” he notes . “ Technology changes very quickly so we are constantly looking at new entrants and technologies that can be applied to the business .”
Seto believes that connectivity is a core trend for the logistics industry .
FEBRUARY 2020