HITACHI CONSULTING AUSTRALIA
for their clients work collaboratively with the clients themselves . This ensures appropriate upskilling and change management for all personnel , as well as effective business process and practices are developed , resulting in overall business success .”
CONSULTING FOR THE FUTURE The organizational structure of the company within the next few years will adapt from the setup of a typical manufacturing company , in Keates ’ view . He points out that there will be an increased importance of understanding the customer and the need to develop collaboration with both the customer and supplier .
“ I think you ’ ll see more and more process managers and greater alignment of the internal processes to the particular customer segment or product family ,” said Keates . “ That will be a fundamental change that the early adopters will take on .
And with IoT , there will be a much bigger involvement of the traditional IT role in operations and supply chain functions .
“ It will become more practiced as those functions start helping businesses look for breakthroughs . IoT can give them a competitive advantage and the IT systems will be better powered by cloud-based systems .”
Supply chain management will soon become much more real time and predictive . Keates believes there will be a significant increase of collaboration between the
80 February 2016