“ We have a strong focus on digital transformation and automating a lot of our processes which allows us to work with our customers in a collaborative and co-ordinated way and deploy faster and more effectively across our sites .” Riches explains . “ Creating meaningful customer experiences , not just good service , continues to drive the way we operate ”.
It is Axicom ’ s customer-centric approach that has seen them develop true partnerships with their customers , including TPG Telecom .
Axicom worked in a highly collaborative and consultative way with TPG Telecom to understand their future network needs and key business objectives and provide solutions that deliver long-term value . Abandoning the traditional dynamic of supplier and vendor , working together , TPG Telecom and Axicom were able to speed up the 5G deployment
process , eliminate procurement delays , and create a better alignment of outcomes oriented towards the overall enhancement of the network .
“ TPG Telecom ’ s 5G deployment has gone ahead at a speed that has not been seen in this market and as a key partner we ’ re proud to be part of that success ” says Riches .
And there ’ s every sign that TPG Telecom and Axicom will continue to move forward together as true partners , with the recent extension of the lease term of existing network sites for an initial period of 19 years .
For more information , contact Axicom at salesaus @ axicom . com . au or visit axicom . com . au