Business Chief APAC+ANZ Magazine December 2020 | Page 35

“ Technology – particularly social media – is reducing the barriers to communication and community expectations are evolving ”

— John Harte , Advisory Member of The Chairman ’ s Network ( Australia )
distancing . Which has resulted in a shift to a virtual world that demands more attention and focus . Harte believes that this approach is “ yet to deliver the affirmation and interaction of being ‘ in the room ’ with people .” Equally Harte has seen two extremes emerge due to the impact of COVID-19 and social distancing measures , “ For some people in isolation , they have had increased time on their hands to engage far more than they would ever do , about a range of issues that would never have warranted their focus prior to COVID- 19 .”. While this is a positive , Harte has also seen people who feel powerless , overwhelmed and isolated who were previously active contributors .
Ultimately , when it comes to the future of stakeholder management in light of COVID-19 , Harte expects
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