Business Chief APAC+ANZ Magazine December 2018 | Page 130

FWD INSURANCE
130

“Our uniqueness is that we are the insurance company with a startup mindset . We ’ re working very fast – we try to give experiences to the customer that work ; get feedback quickly , and continuously improve our propositions ”

— Verapat Chantaravannakul , Chief Information Technology Officer
Health Insurance , Verapat Chantaravannakul joined FWD Thailand in 2016 to implement its long-term digital strategy and become part of an exceptional , award-winning business . Appointed as Chief Information Technology Officer , Chantaravannakul has delivered new initiatives whilst maintaining everyday functionalities . He has also launched new ways of working in alignment with the company ’ s vision . By fully adopting an entrepreneurial leadership style , he has promoted agility across all business fronts .
“ I ’ m always the one who jumps up to do something new . It is about inspiring people with a new mindset to change their processes using technology to better serve the customer . It is not just about the tools , it ’ s about people ’ s mindsets ,” he says .
“ Our uniqueness is that we are the insurance company with a startup mindset . We ’ re working very fast – we try to give experiences to the customer that work ; get feedback quickly , and continuously improve our propositions .”
With over 25 years ’ experience , Chantaravannakul has gained a greater
DECEMBER 2018